FAQS

• Free delivery is offered to almost all countries worldwide
• Your order will be shipped directly from our supplier in Asia.
• The delivery times vary per country. This depends mostly on the time it takes for customs and the local post carrier to deliver your package.
• The delivery from our manufacturer may take 1-3 business days to dispatch.
• Questions? We have real people at our customer care in place to answer all your questions.
• Our deliveries are handled by our third-party companies, this means they might ship the products one or two days later than we plan. It also means that we can’t guarantee that the products are being delivered on the day we plan.

THE NEW SCHOOL SHIPPING METHOD

RETURN

•  Returns or exchange items are accepted up to 14 calendar days after receiving your order.

  This is how it works:

  • Please send us an e-mail at ecomsuccess02@aol.com and we will send you all the information you need to proceed with the return of the goods.

  • As soon as we receive your return, we will make sure to handle your request.

  Do I need to pay for the return?

  We have free returns with Paypal. Didn’t pay with PayPal? Then you are responsible for the return costs.

  Got Questions? Just contact us at

  ecomsuccess02@aol.com

  631-431-7509

   We are happy to help 🙂